Trust & Security Whitepaper
A comprehensive overview of our security architecture, data protection measures, and compliance standards that keep your business data sovereign, private, and secure.
Zero-Trust Architecture
We don't rely on standard permissions alone. We use cryptographic and database-level isolation to ensure your business data remains sovereign, private, and secure.
1Executive Summary
GreenLine365 treats data security as the foundational layer of our Living Economic Operating System. We utilize a "Zero-Trust" Architecture, meaning we do not rely on standard permissions alone; we rely on cryptographic and database-level isolation to ensure your business data remains sovereign, private, and secure.
This document outlines the technical measures, AI protocols, and data governance policies that protect your business 24/7.
2Technical Architecture & Logical Isolation
Unlike traditional platforms that mix customer data in a shared environment, GreenLine365 utilizes strict Multi-Tenant Logical Isolation at the kernel level.
Row-Level Security (RLS)
We enforce isolation at the database level. Every single row of data—from a lead's email to a financial metric—is stamped with a unique user_id or tenant_id. Our database acts as a "Digital Bouncer," automatically rejecting any query that attempts to cross tenant lines. RLS policies are enforced on 100% of tables containing user data. It is mathematically impossible for one tenant to query another tenant's data.
4-Layer AI Memory System
Our Dynamic Memory Bucket System ensures AI context is strictly tenant-isolated: Core Identity (your brand voice), Knowledge Warehouse (your business facts), Event Journal (your activity history), and Real-time Buffer (current session). Each layer is protected by RLS, ensuring your AI never "remembers" another tenant's data.
Authentication
All system access is governed by JWT (JSON Web Token) standards. API requests are verified for signature integrity before they reach our database.
Encryption
Data is encrypted in transit (via TLS 1.3) and at rest (via AES-256), ensuring that data remains unreadable even in the event of physical infrastructure compromise.
3AI Data Usage & Privacy Protocol
GreenLine365 uses advanced Artificial Intelligence to provide predictive analytics. We adhere to a strict "Privacy Glass" policy to ensure AI utility does not compromise data confidentiality.
Pseudonymization
PII (names, emails, IPs) is hashed (SHA-256) or redacted before the AI can access it.
Vector Isolation
Your Knowledge Base is stored in a dedicated Vector Index. AI cannot use one client's data to answer another's questions.
CRM Isolation
Your leads, customers, and revenue data are completely isolated. Each tenant's CRM is a separate "vault" with RLS-enforced boundaries.
Federated Patterns
AI learns from aggregated, anonymized behavioral patterns without retaining individual user data.
4Data Retention & Minimization
We adhere to strict Data Minimization principles to reduce liability and risk.
Automated Purging
We implement an automated Time-To-Live (TTL) policy. Raw web-scraping data and temporary system logs are cryptographically erased after 90 days.
Audit Trails
We maintain a secure, immutable log of all critical system actions (logins, deletions, exports) for 365 days to assist with internal compliance and security auditing.
Right to be Forgotten
Upon termination of service, all data associated with your tenant_id is scheduled for permanent deletion within 30 days.
5Infrastructure & Sub-processors
GreenLine365 infrastructure is built on industry-leading providers to ensure maximum reliability, speed, and security.
| Provider | Role | Security Standard |
|---|---|---|
🌐Vercel | Frontend Hosting & Global Edge Network | SOC2 Type IIISO 27001 |
🗄️Supabase (AWS) | Database & Auth Hosting (Primary Storage) | SOC2 Type IIHIPAA Compliant |
⚡n8n | Workflow Automation & Logic Routing | SOC2 Type IIGDPR Compliant |
🤖OpenRouter | AI Gateway (GPT-4o, Claude 3, etc.) | GDPR CompliantNo-Log Policy |
📦GitHub | Code Infrastructure & Deployment | ISO 27001 |
6Disaster Recovery & Availability
Daily Encrypted Backups
Automated daily backups of the entire system structure to prevent data loss.
DDoS Protection
Enterprise-grade Edge networks (Vercel) provide mitigation against attacks.
Cloud Redundancy
Cloud-native and distributed infrastructure ensures high availability.
7Contact & Reporting
For specific security inquiries, compliance reports, or to report a vulnerability, please contact our security team.
Related Documents: